mindwell

Description

Mindwell is a comprehensive telehealth platform designed to revolutionise the way therapists and patients interact and manage appointments. This cutting-edge application provides an intuitive and seamless experience, ensuring that therapists can efficiently manage their schedules while patients can easily book consultations from the comfort of their homes.

The Challenge

Many telehealth solutions are either too generic, expensive, or rigid for specific therapy workflows. Clinics and independent practitioners often lack access to a platform that can be customized to their brand while offering robust therapist–patient interactions.

The core challenge was to build a feature-rich, white-label-ready telehealth platform that streamlines scheduling, sessions, and communication—while remaining adaptable for clinics or startups looking to launch under their own brand.

The Discovery

Our user research with therapists, patients, and clinic admins revealed recurring pain points:

Therapists wanted flexible scheduling tools, easy-to-use session management, and the ability to take post-session notes
Patients needed a frictionless appointment booking experience, therapist discovery, and the ability to manage sessions independently
Admins required moderation tools to approve licensed therapists before making them public
Stakeholders expressed interest in deploying this as a turnkey telehealth product under their own branding

These findings validated our approach to develop a modular, multi-role, branded-ready platform.

The Outcome

We delivered Mindwell, a scalable and modern telehealth application that enables seamless therapist–patient engagement with integrated scheduling, video calls, and moderation tools. Designed with white-labeling in mind, the platform can be easily customized for individual clinics or startups looking to launch their own therapy portal.

Built using:

Frontend: React + Next.js for fast performance and seamless routing
Backend: Django for secure, scalable API development
UI: TailwindCSS for a clean, adaptable, and brandable interface
Meeting Integration: Secure video conferencing links per session

Conclusion

Mindwell isn't just a telehealth platform—it's a launch-ready solution for clinics, solo therapists, or entrepreneurs who want to enter the digital therapy space under their own brand. Designed to be fast, reliable, and simple to use, it provides everything needed for modern virtual consultations—with zero vendor lock-in.

Features

Therapist Schedule Management

Therapists have the ability to create and manage their schedules effortlessly. The platform offers flexible scheduling options, allowing therapists to define their availability and block off time for consultations with just a few clicks.

Patient Appointment Booking

Patients can browse available time slots and book appointments with their preferred therapists. The user-friendly interface makes the booking process straightforward, enhancing the overall patient experience.

Real-time Availability

The application ensures that the availability of therapists is always up-to-date, minimising the chances of double bookings and scheduling conflicts.

Integrated Notifications

Automated notifications and reminders keep both therapists and patients informed about upcoming appointments, reducing no-shows and ensuring timely consultations.

Moderation of Therapists

The admin of the application can manage therapists, patients, and appointments. They can approve the therapists once they submit their qualifications, specialities etc. so patients can book appointments with them.